Title VI/ADA Compliance

Title VI of the Civil Rights Act of 1964 states:

"No person in the United States shall, on the grounds of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance."

The Craven Area Rural Transit System is committed to ensuring that no person is excluded from participation in, or denied the benefits of its transit services on the basis of race, color or national origin, as protected by Title VI of the Civil Rights Act of 1964.

Further Information or Discrimination Reports

For more information or if you feel that you have been discriminated against by CARTS, contact either:

Craven County Human Resources
406 Craven Street
New Bern, NC

Phone: 252-636-6602


Craven Area Rural Transit System Director
2822 Neuse Boulevard
New Bern, NC 28562

Phone: 252-636-4917

  1. CARTS Title VI Program Plan 20200908
  2. Discrimination Complaint Form
  3. Descrimination complaint form - Spanish
  4. Title VI Program Plan Approved September 8 2020 Spanish

Have a Special Need?

CARTS uses policies and procedures to guide how we provide public transportation. However, sometimes special requests or needs of people with disabilities are taken into consideration that do not fall within these policies and procedures.  For examples of exceptions to these policies and procedures, please see the following document: