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Property Tax or Water Bill by Telephone or Online
The Craven County Tax and Water Departments announce the availability of telephone and online payment of bills. You will need the following information to successfully execute the credit card transaction. Before you begin:
Telephone
If you wish to use the telephone service to pay your bills, please dial 888-272-9829 with the above information available.
Online
If you wish to use the online service to pay your bills, please visit ACI Payments, Inc.. You will be prompted to enter the jurisdiction code and select the type of bill you want to pay (property tax or water bill).
Online Payment Convenience Fee Disclosure
This credit card service is provided by ACI Payments, Inc., and you will be assessed a convenience fee for your use of this automated system. American Express is not accepted for Water Bill payments.
Payment Type | Fee |
---|---|
Water Bill - Credit Card | Flat rate fee of $1.95 per payment |
Water Bill - Debit Card | Flat rate fee of $1.00 per payment |
Property Tax - Credit Card | Service fee of 2.50% with a $3.00 minimum fee |
Property Tax - Debit Card | Service fee of 1.00% with a $2.00 minimum fee |
For payments above $100,000 please contact the ACI Payments, Inc. Customer Service Department at 1-866-621-4109.