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  1. Were you greeted when you entered the office?*

  2. How many clerks did you see at the front counter?*

  3. What was your reason for visiting our office today?*

  4. Did the clerk answer/respond to your complaint?*

  5. If you were unsatisfied with the information the clerk provided, did you speak with the Customer Service Supervisor?*

  6. Was the Customer Service Supervisor able to help you or at least present you with information concerning your complaint?*

  7. Do you feel that you were treated in a courteous and professional manner?*

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  9. This field is not part of the form submission.